FAQ
Can I purchase generic drugs on this website?
Yes, we sell both generic ad braded drug.
How can I order drugs online?
Yes. You can only purchase drugs online. This is the most convenient way for you to order medications from our pharmacy.
Do you require a prescription?
We only require a prescription for RX medications. You can email your prescription to [email protected].
How much is shippig?
To find out your shipping fee, please add the necesary items to the shopping cart and proceed to checkout.
Do you ship around the world?
We ship orders to almost any country. Some exceptions however occur.
Can you send my order confidentially?
Yes, of course. We value your confidentiality and therefore send all drugs in discreet-looking packages. So only you will know what is inside.
What if I receive a damaged medication? What if I receve the wrong product?
Such cases occur extremely rarely. In this case, you should contact us immediately. We will either give you a refund or reship the products at no cost.
What shipping methods do you use to deliver orders?
Currently, you can choose between EMS (trackable courier service, takes 5 – 9 days) and Regular Airmail Service (non-trackable, takes 14 – 21 days).
What if I still haven’t received my order?
If your order is shipped via EMS, you can track your order status using your tracking code. If you opted for Regular Airmail delivery, then it could take up to 30 days for your parcel to arrive. If you do not receive your order within 30 days, contact your local postal office. If they confirm that they do not have your parcel, we will reship your order free of charge or offer a full refund. We do our best to solve all problems as quickly as possible.
How can I pay for my order?
We accept all major credit cards (Visa, MasterCard, Diners Club, Discover, JCB). You can also pay via e-checks.
Can I check the status of my order?
You can track your order if you opt for EMS delivery when placing your order. In this case, you can check your order status online through our website.
I still have questions. What should I do?
In this case, you can contact us using the Contact Us page. Our managers will reply to your request as quickly as possible!